What is Club
Club Quarters are private, full service hotels for the exclusive use
of employees and guests of its Member organizations in prime
downtown locations offering business oriented, user friendly,
club-like facilities at the lowest possible prices.
How do you rate yourself?
As private hotels, Club Quarters are not rated by AAA or Mobil.
However, they meet 3.5- or 4-star hotel industry standards.
Which hotel do you compare yourself to?
Club Quarters hotels are boutique-like with intimate lobbies. They
are generally smaller in number of rooms when compared to larger
hotel chains in the major cities where they are located. Each hotel,
while offering similar amenities and features, has a unique feel and
How old are your hotels?
Midtown, New York opened it's doors in 1994; Downtown, New York
1995, Washington,DC 1996, Boston 1997, Gracechurch, London and
Philadelphia in 1999 and both Central Loop, Chicago and St. Paul's,
London in 2000. Wacker at Michigan, Chicago 2002, San Francisco
2003, Houston 2004, New York, Rockefeller Center 2005. London,
Trafalgar Square opened January 2007.
How do the rates reflect the quality of the hotels?
Club Quarters offers incredible value for both business or personal
use. As a Member, your organization has made a commitment to use
Club Quarters for their business travel. Because we are private and
do not advertise, we rely on our Member companies to help promote
Club Quarters to their employees for personal use on weekends and
Is there a restaurant?
All Club Quarters have a restaurant and bar, but hours are limited
on weekends in some locations. in London. While all Club Quarters
are private, all the restaurants are open to the public with the
exceptions of Club Quarters, Midtown, whose restaurant and bar is
for Members and guests only and Club Quarters, Rockefeller Center,
whose restaurant and bar is open to Members and guests staying at
that hotel, and for members of the Terrace Club, a private club
located on the 7th floor of the hotel, overlooking Rockefeller
Are there meeting rooms or banquet facilities?
All Club Quarters have meeting rooms and banquet facilities
accommodating up to 250 people.
Is the front desk staffed 24 hours a day?
Yes, there is a Member Service Manager at the Member Service Desk 24
hours a day.
Do you have a Concierge?
We do not have a dedicated Concierge. However, our Member Service
Managers can help you make reservations, make suggestions for
restaurants, provide directions, and assist in many guest requests.
Is there a Fitness Room?
All Club Quarters have a Fitness Room. Additionally, we will deliver
exercise equipment to your room at no additional charge.
Do you have room service?
All Club Quarters offer room service which includes a menu from the
hotel's restaurant. Additionally, we offer a unique, multi-menu in
room delivery service from area restaurants. A member of our staff
will deliver the order to your room and the charges can be applied
to your room bill.
What types of city attractions are near Club Quarters?
All Club Quarters are located in the heart of major city centers and
are within a short distance of the city's main attractions,
shopping, and great restaurants. Access to public transportation is
close to all CQ locations.
What features are found in Club Quarters' hotel rooms?
All Club Quarters' guest rooms have private bathrooms with
shaving/makeup mirror, hair dryer and toiletries. The rooms also
feature free wireless high speed Internet access, two line
speakerphone, a cordless telephone, satellite/cable TV, a tea/coffee
maker, refrigerator and in-room movies.
Do you have valet parking?
Both Club Quarters locations in Chicago (Central Loop and Wacker at
Michigan) as well as our Houston location offer valet parking. All
Club Quarters offer parking facilities near to the hotel. When you
reach the hotel, the Member Service Desk will be glad to help you
with your bags and then direct you to a parking garage. Most garages
offer our guests a reduced rate. Click "Directions" on our home page
of any location for parking information.
Do you have rooms with 2 double beds?
We do not offer double-doubles however we offer two twin-size beds
at each location.
Do you have smoking hotel rooms?
We have smoking floors, generally two at each Club Quarters.
Do you have king beds?
The majority of rooms are Queen beds however we do have a limited
amount of California Kings which can be requested, but not
Do you have connecting, adjoining rooms?
Each Club Quarters offers a limited amount of adjoining rooms. In
many instances, this includes two rooms which share a common third
Do you have laundry services?
All Club Quarters offer valet cleaning including same day service.
Club Quarters, Downtown in New York, Philadelphia, Chicago, Central
Loop and Wacker at Michigan, San Francisco, Houston as well as
London, Gracechurch and St. Paul's, also offer washing and drying
machines ideal for the long term stay or those wishing to wash their
own clothing. Low cost laundry is available to all Corporate
What are your check in and check out times?
Check in time is 3pm and check out time is noon. Early check in or
late check out can be arranged for a minimal charge.
Do you have a pool?
There are no pools, but our Member Service Desk would be glad to
direct you to the nearest pool facility.
Do you permit pets?
Pets are not permitted, except service animals.
Do you have driving directions?
Click directions on our home page of any hotel.
Do you have a reservation waitlist?
We do have waitlists and will notify you should rooms become
Do you have a shuttle service?
We do not offer a shuttle service but many of the airport shuttle
services do service the hotel and charge a fee that is substantially
less than a taxicab.
How late can we check in?
You can check in as late as 6am the day after you are due to arrive.
Your credit card automatically guarantees your room. If you are
checking in late and know this, advise Member Service when making
the reservation or call the hotel directly the day of arrival.
Can someone hold luggage?
We are happy to store your luggage either on arrival in the morning
if there are no rooms available to check into, or upon departure.
The Member Service Desk can do this for you. We can also store your
luggage and have your clothes cleaned and ready for your return